Re-teaming: Rejuvenating team performance after COVID lockdowns

Re-teaming: Rejuvenating team performance after COVID lockdowns

2 months ago 0 0 52

COVID has had many impacts on employees and their effectiveness. The whole process of getting people to work from home has changed the way that many people work and interact. One of the hidden but powerful impacts of the shifting in work scenarios is on teams. Team structure and function has been overturned and as organisations aim to efficiently move to new models of working, there is real benefit in considering the way their teams are functioning. It may be time to ‘re-team’ working colleagues to create high performance. What makes a team? Teams are just more that a group of colleagues forced to work together. A team creates value by what happens between its members and what is collectively achieved. High performing teams develop cultures of excellence, openness and trust. They draw out the best of each member and combine this to generate far more value for the organisation

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Decision making: the games we play

Decision making: the games we play

2 months ago 0 0 30

This post is part of the series on decision making.  Building on the research around the factors of decision making open to influence, we explore 3 common decision scenarios (games as defined by Nash) and how you can improve your personal decision making. Scenarios for decisions: Consider the following situations: You win at the casino, and believe you have discovered a ‘method’ for winning every time you play. A relative passes away, and there is disagreement over the division of the estate, and the relationships are permanently damaged. You have a rival who would rather harm your chances more than get any benefit, as long as they do better than you they are happy to wear some pain, too. You are in a negotiation and you the other side is asking for and expecting impossible things from you, ensuring the negotiation goes nowhere even though the path seems obvious to

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Deciding to be a better decision maker

6 months ago 0 0 219

  Summary: Make better decisions by understanding them. What makes a good decision?  When is effortful decision making warranted? Know the problems in decision making that emerge from assumptions and predictions When you have an important or novel decision to make, employ these simple tips to make better decisions.   Are you struggling to make a good decision? Do you have trouble committing to a decision, or selecting from a range of options? You are not alone – Decision making is something we do in every context of our lives, with the potential for life-changing outcomes. Yet what do we really know about how and why we make decisions, and how can we make them more efficiently and effectively? What are the features of a high-quality decision? A decision is about making a choice following some consideration – that is, evaluating and choosing what to do then acting accordingly. Any

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Making resilience real

11 months ago 0 0 307

In times of extreme change – as we have seen in 2020 – resilience becomes a key property of individuals, teams, and organisations that want to not only survive, but to thrive. Resilience is often used to describe an ‘ability to cope’ – like a spring that bends under pressure that then ‘snaps back’ when the pressure is released. As we have learned from the accelerated and amplified change of 2020 and the COVID pandemic, not everything that changes ‘snaps back’ – which means that the change pressure doesn’t go away, it remains in place and may even get greater. Consider your business circumstance through the pandemic, and in particular what has changed for your customers: What changes have occurred that will now remain as the new ‘normal’? What changes occurred that will ‘snap back’ to the way they were when the change pressure is removed? What changes have been

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2 points better: a lesson from the Dojang.

1 year ago 0 0 963

We all seek performance improvements – we all want to do better.  However so many people are looking the ‘wrong way’.  As I was teaching a class of teens Taekwondo this week, one exercise I did with the group really demonstrated how true this is. We were preparing for an upcoming grading, when students will have to perform what they have learned in front of the ninth Dan (Degree) black belt Grand Master.  The group were at varying belt levels, and we were focusing in on really honing some of the basics to help them perform at their best on the day. As a group, they performed the most basic ‘pattern’ (in Karate they call it a Kata, in Taekwondo it is known as a Poomsae) – essentially it is a formalised and sequenced set of attacks and defences done without opponents.  After their initial attempt at this pattern, I

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Is your Scrum Master playing the right role?

1 year ago 0 0 711

The Rugby World Cup was on in Japan recently. It was a fabulous tournament with the South African team triumphing in the end. Rugby is renowned for its teamwork and tough play, and the idea of the ‘scrum’ in the world of agile working was taken as an analogy from Rugby Union. As such, it is interesting to reflect on what we can learn from the real game of Rugby to make scrums in your business work better. Summary: The analogy that created ‘scrum’ can teach us much about the roles of those involved. Scrum master is a role that does not exist on the rugby pitch. Its closest analogy is the ‘referee’. Understanding how a referee controls and manages the scrum can inform best practice for ‘Scrum Masters’ in the agile workplace, and help Scrum masters help their teams play better games. As I was watching the matches of

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Is it time to fight your biggest enemies?

2 years ago 0 0 790

Sometimes they feel like your closest friends. They seem to want to keep you safe, keep you comfortable. But these two ‘false friends’ are your worst enemies if you want to succeed in business or in life. These old friends are fear and habit. They are insidious. They don’t walk around bold as brass. Most often they hide themselves away and ‘whisper’ into your ear. They sprinkle just enough of their magic on what you do to keep you stuck, keep you scared and keep you small. Have you ever sat in a meeting where someone says “yes, but we don’t do it that way!”. Or someone might find a way to get their point across with something like “But what if we don’t do it!” These are simply versions of your false friends speaking up to keep you stuck. There is some sort of comfort in not changing, not

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Multi-tasking: the myth that is costing you.

2 years ago 0 0 1493

How many times do you hear about ‘multitasking’? It seems to be a concept associated with modern times, with everyone under pressure to achieve so much, all at the same time. People are on their phones, sending mails, checking social media, and attempting to do other work tasks. Or you ask your partner to do this, and do that, at the same time. Lets test your multitasking abilities with a little exercise: Part A: As fast as you can, write the first ten letters of the alphabet (hint: a, b, …), then immediately write the first ten numbers (hint: 1, 2….). Time how long this took you. Part B: Now, as fast as you can, write every second letter (hint:a,c..) up to ten letters, then immediately write every third number (1,4…) up to ten numbers. Time how long this took. Part C. This time, write every second letter then every

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Bad incentives create bad behaviour

2 years ago 0 0 803

We use incentives all the time to shape behaviour.  From our kids at home, to employees, to people we have just met, it is almost human nature to offer incentives to encourage specific behaviours.  However, like most things we do without really thinking them through, there is a dark side to incentives that often gets people stuck. Consider what an incentive might be – it might be the supply of some positive reward such as financial, social or relational.  It might also be the removal of punishment.  Often if people know that some punishment comes unless they demonstrate the behaviour, this acts as an incentive for this behaviour to be displayed. We often simply deploy incentives without thinking – in fact, the culture of the group that we are in often dictates what will be incentivised and how.  For example, if the culture can be defined as all the behaviours

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