Re-teaming: Rejuvenating team performance after COVID lockdowns

Re-teaming: Rejuvenating team performance after COVID lockdowns

2 months ago 0 0 52

COVID has had many impacts on employees and their effectiveness. The whole process of getting people to work from home has changed the way that many people work and interact. One of the hidden but powerful impacts of the shifting in work scenarios is on teams. Team structure and function has been overturned and as organisations aim to efficiently move to new models of working, there is real benefit in considering the way their teams are functioning. It may be time to ‘re-team’ working colleagues to create high performance. What makes a team? Teams are just more that a group of colleagues forced to work together. A team creates value by what happens between its members and what is collectively achieved. High performing teams develop cultures of excellence, openness and trust. They draw out the best of each member and combine this to generate far more value for the organisation

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Decision making: the games we play

Decision making: the games we play

2 months ago 0 0 31

This post is part of the series on decision making.  Building on the research around the factors of decision making open to influence, we explore 3 common decision scenarios (games as defined by Nash) and how you can improve your personal decision making. Scenarios for decisions: Consider the following situations: You win at the casino, and believe you have discovered a ‘method’ for winning every time you play. A relative passes away, and there is disagreement over the division of the estate, and the relationships are permanently damaged. You have a rival who would rather harm your chances more than get any benefit, as long as they do better than you they are happy to wear some pain, too. You are in a negotiation and you the other side is asking for and expecting impossible things from you, ensuring the negotiation goes nowhere even though the path seems obvious to

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The key to making your New Year’s resolutions work

10 months ago 0 0 207

Do you want to leave 2020 in the rear view mirror and make a fresh start in 2021? We often see the end of the year and the start of a new one as a time to reflect on what we have done in the year and what we would want to do differently in future. This pressure to reflect and do differently often emerges as a series of new year’s resolutions. Saying doesn’t make it so NYE resolutions are notorious for failing those who set them. Saying with conviction what you are going to do is not enough to make it happen. The statistics on how many people actually follow through and accomplish their New Year’s resolutions are rather grim. Studies have shown that less than 25% of people actually stay committed to their resolutions after just 30 days, and only 8% accomplish them. (Forbes.com). Gyms are joined, new

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Making resilience real

11 months ago 0 0 307

In times of extreme change – as we have seen in 2020 – resilience becomes a key property of individuals, teams, and organisations that want to not only survive, but to thrive. Resilience is often used to describe an ‘ability to cope’ – like a spring that bends under pressure that then ‘snaps back’ when the pressure is released. As we have learned from the accelerated and amplified change of 2020 and the COVID pandemic, not everything that changes ‘snaps back’ – which means that the change pressure doesn’t go away, it remains in place and may even get greater. Consider your business circumstance through the pandemic, and in particular what has changed for your customers: What changes have occurred that will now remain as the new ‘normal’? What changes occurred that will ‘snap back’ to the way they were when the change pressure is removed? What changes have been

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Agile as a mindset or a methodology?

2 years ago 0 0 899

There is so much to be gained by using positive project methodologies such as scrum or agile. It can positively change organisations when they take on modern project methodologies that turn old ways on their heads. The problem with these approaches is when they become fixed in the business as a methodology, rather than unleashing what they can being as a mindset. Let me explain. If I use an ‘agile methodology’, then I become process bound to do ‘sprints’ and all of the other specific process elements that are described in the agile process. Sure, I can get a certificate in agile process, and then become rigid around enforcing that process in my business. I have seen one sales team that used the scrum ‘daily standup meets’ with all of the hoopla, and a complete disinterest from the staff involved. However, because it was ‘in the process’, it was put

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Is it time to fight your biggest enemies?

2 years ago 0 0 790

Sometimes they feel like your closest friends. They seem to want to keep you safe, keep you comfortable. But these two ‘false friends’ are your worst enemies if you want to succeed in business or in life. These old friends are fear and habit. They are insidious. They don’t walk around bold as brass. Most often they hide themselves away and ‘whisper’ into your ear. They sprinkle just enough of their magic on what you do to keep you stuck, keep you scared and keep you small. Have you ever sat in a meeting where someone says “yes, but we don’t do it that way!”. Or someone might find a way to get their point across with something like “But what if we don’t do it!” These are simply versions of your false friends speaking up to keep you stuck. There is some sort of comfort in not changing, not

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The stories that can ruin your business (part 1)

5 years ago 0 0 1112

I was presenting on culture and leadership at a recent conference (#100millionimpacts, for B1G1), and whilst facilitating a panel discussion, a common theme that emerged was the importance of the stories in business. In response to many questions after the session, here are a few thoughts on stories in business to extend that discussion further: Stories are powerful means of communication. Often, people believe that storytelling ends when the kids grow up. However, there are stories being told within your business – and about your business – that can either take it to new heights of success or lead it to ruin. What stories are being told about your business? People communicate through stories. As people communicate, they engage each other through analogy (this is like that), metaphor (the army of sales reps) and stories. Humans are always using these processes to engage their listeners, develop shared meaning and convey

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Do you trust your intuition or use logical decision making?

5 years ago 0 2 6361

When you make a decision, how confident are you that you make it logically? Most people will say that they make most of their decisions using logic, weighing up the facts and figures and coming up with a reasoned, logical outcome. However, in reality, our brain is designed to short-circuit logical decision making and make emotional, non-rational decisions. We often call this ‘intuition’ or instinct. These instinctive decisions are critical to survival when there is little time. However, the benefit gained through the speed of response is traded off for accuracy. An experiment in thinking: Try these two tasks: Task one: What comes next? Apple, Orange, Banana …… Task two: without calculator or paper and pencil, find 23 x 17. • Which task was easier? • Which task was faster? • Which task has a ‘known’ answer, and which one did you create? • Can you explain why you gave

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Beyond logic to effective communication

5 years ago 0 0 1217

Have you ever noticed that sometimes- even when there is no logical reason for it- your staff or your customers simply won’t take actions that are clearly in their best interests? They have made their minds up about what is happening before you have had a chance to explain it, or they agree with what you propose, but just don’t seem capable of taking action. Regardless of the best intentions, our brains have a ‘fast’ decision circuit that leaps to conclusions before we can logically process information. If we don’t help our customers or staff to make the right ‘leaps’ and conclusions, their cognitive processing will often make a decision to avoid change, and therefore to not take the action which would be in their benefit. Beneath all of the logical processing that occurs in our minds runs a much deeper, almost primitive evaluation system. It is this system which

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How the status quo is quietly killing your change efforts

5 years ago 0 0 1150

Working on many change projects, you often see highly motivated people, with brilliant change plans and clear benefits to all. And yet these best laid plans simply fail. The time, investment and effort put in counts for nothing, and somehow the organisation manages to veer back to its old habits and its established status quo. There are several key factors that ensure that your change process will succeed. The most overlooked one is hidden within the culture and fabric of your business – the human systems that have developed over time. Your business is actually full of these human ‘systems’, which actively work to derail any change efforts you seek to make. A business full of human systems A system is any group of interactions between individuals or groups. Most businesses have many overlapping ‘systems’, which each develop their own rules, structures and processes, becoming more and more closed to

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