Back to office or back to the future?

6 months ago 0 0 305

Summary: Return to workplace scenarios following COVID are loaded with challenges. Staff have new expectations, experiences and capabilities after being forced to work from home over the past 12 months A leader would benefit from taking a considered approach to getting staff back to the office, and use the opportunity to redefine the way work is performed. Opportunities also exist to build culture, enhance relationships and deepen staff commitment by doing it right. In Australia, we have done an outstanding job of suppressing the Coronavirus, allowing us to contemplate shifting to a post-pandemic footing. One of the big questions that is challenging businesses and business leaders is that of getting the staff back to the office after mandatory work-from-home scenarios. What should a leader consider as they make this assessment for their business?  Should back to the office be simply a return to the past, or should something more valuable

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Organising behaviour – learning from Zappos shift to holacracy

6 years ago 0 0 1889

We create structure and process in a business for only one purpose – to organise behaviour so as to create efficient and effective ways of getting things done. With Zappo’s in the news for instituting a ‘holacracy’ model of organisation, it raises some interesting questions about how we can – and should – organise behaviour. How well does it work when you tell someone with depression to “Be Happy”? The paradox implied in the instruction “Be spontaneous” should be clear – how is spontaneity spontaneous if you have ordered it? This has never been better demonstrated in the corporate world than is currently happening at Zappos: “You will become a holacracy”! Forcing the organisation to become self-organising has an ironic paradox buried at its heart. However, as the organisation pursues this idealised structure, it will provide a fascinating case study over time. With it reported that one in seven employees

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